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For small devices (smartphones, tablets), delivery takes 24h to 72h business days. For large volumes, expect 5 to 7 days.
No, we do not offer installment payment solutions.
As soon as it ships, you will receive a tracking email. You can also check the "My Orders" tab in your customer area.
You have a legal period of 14 days after receiving your package to return the item for a full refund.
Shipping is free if the product is defective. For a change of mind, return shipping costs remain your responsibility.
The refund is processed within 48 hours after receipt and technical verification of the returned product.
All our products benefit from a legal 2-year conformity warranty covering material defects.
Yes, every refurbished product goes through 45 rigorous inspection points before being put on sale.
Contact our after-sales service. We will establish a diagnosis and organize the repair or exchange if necessary.
